Customers success stories

ABBYY

Products: ABBYY creates artificial intelligence technologies and solutions and services that capture, translate, extract and transform information into accessible and useful knowledge. More than 40 million people from over 200 countries use ABBYY products, technologies, solutions and services.

Industry:

Software

Employees:

1 000+

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“Salesforce became our central system for all key processes, which significantly improved our company’s overall efficiency, international collaboration, usability and customer satisfaction“

Dr. Natalia Kuehnert
Marketing Manager at ABBYY Europe GmbH

Services provided

Process analysis

Project Management

Implementation

Custom Development

User Training

Ongoing Support

Administration

Exports for 3rd party

Solutions used

Results

  • Fully integrated Marketing and Sales processes (B2B Marketing with Pardot, Sales Process with Sales Cloud)
  • Integration between accounting solution Microsoft Dynamics Axapta and Salesforce to handle order process
  • Automated HR processes such as employee onboarding, training management, Management-by-Objective (MbO) module and absence requests through custom Salesforce development
  • 360° view of customer with Service Cloud led to faster and better customer support

Our customers are our heroes!

We turn our customers into heroes! Whether you're small, medium or an enterprise! We do our utmost to offer you the best possible service. No matter at what stage your business currently is and what industry you're from! We develop intelligent, user-friendly, transparent and 100% cloud-based business applications that fit precisely into your processes, unify your team and help you grow your business! Your success is important to us!

Automate your business with us