Success Stories of Our Customers

ABBYY

Products: ABBYY creates artificial intelligence technologies and solutions and services that capture, translate, extract and transform information into accessible and useful knowledge. More than 40 million people from over 200 countries use ABBYY products, technologies, solutions and services.

Industry:

Software

Employees:

1 000+

Salesforce became our central system for all key processes, which significantly improved our company’s overall efficiency, international collaboration, usability and customer satisfaction

abby-comment-2

Dr. Natalia Kuehnert
Marketing Manager at ABBYY Europe GmbH

Services provided

Process analysis

Project Management

Implementation

Custom Development

User Training

Ongoing Support

Administration

Exports for 3rd party

Solutions used

Results

  • Fully integrated Marketing and Sales processes (B2B Marketing with Pardot, Sales Process with Sales Cloud)
  • Integration between accounting solution Microsoft Dynamics Axapta and Salesforce to handle order process
  • Automated HR processes such as employee onboarding, training management, Management-by-Objective (MbO) module and absence requests through custom Salesforce development
  • 360° view of customer with Service Cloud led to faster and better customer support

Our References

Since 2010, we have been supporting companies of all sizes by building and implementing well-designed, intuitive and transparent business applications that run entirely in the cloud. Here is a small selection of our clients.

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